Terms, Conditions and Cancellation Policy

When the scheduled cleaner arrives to your home, we will contact you to let you know we have begun. If the state of the home is not in the state/condition we were notified about, an additional fee may be added.

Examples of this may include but are not limited to:

o Noticeable post construction/renovation debris

o Excess amounts of clutter/garbage over all floors and surfaces

o Bodily fluids & pet feces

Specific tasks may be available to add to your service for an additional fee (example: inside appliances, blinds, behind appliances and changing bed linens). Please notify your cleaner of your expectations and/or extra services you may want prior to your appointment.

Appointments cancelled or rescheduled within 24 hours of your appointment, you will be charged $20.00.

This fee MUST be paid before a new appointment will be booked. 

If our cleaner needs to reschedule your appointment for any reason, you will be given $20.00 credit towards the total cost of your clean.

We are committed to you; we ask for the same in return.